Chatham does not make gemstones, they make environments in which crystals grow naturally.
Today, Chatham is recognized as the leader of created gemstones. The company's unbeatable Lifetime Warranty and Certificate of Authenticity assure reliability and long-term value. Whether it's the latest fashion trends in our finished jewelry or the brilliance of our loose stones, Chatham enthusiasts around the world agree: Chatham is Smart. Beautiful. Real.
Are Chatham gemstones real or imitation?
They're real. Chatham gemstones are cultured just as many pearls; natural components are placed in an environment created to duplicate nature's. Once the required combination of chemical and environmental factors is created, the crystals grow over the course of a year, the length of time depending on the gemstone. As a result, quality diamonds and gemstones are developed with identical physical, chemical, and optical properties to those found in nature.
Why do Chatham gemstones and diamonds often look better than their mined counterparts?
Under laboratory conditions, computers control temperatures, while foreign materials found in the earth are eliminated from our starting chemicals. This makes our crystal growth more predictable and consistent. Chatham strives for the best qualities and colors found in nature. (Lower qualities are not released for sale).
Are there cost savings with Chatham gemstones?
Significantly! Price differences between Chatham created and natural gemstones of like quality are notable, sometimes as much as $100,000 per carat as in the case of colored diamonds.
Does Chatham offer a warranty?
Yes. Trust, integrity, and value are at the heart of Chatham and their products. For your peace of mind, we provide a lifetime warranty with your Certificate of Authenticity. Chatham will gladly repair or replace your gemstone at no charge if it should chip or break under ordinary circumstances, or any defect in the workmanship or materials become apparent*. If you question whether your damaged jewelry is covered under our warranty, return the damaged jewelry, along with the sales receipt, back to our store. Then, we will expedite the item to Chatham for immediate servicing and, if a replacement gem is needed, consideration will be taken to honor the original size and weight.
*excluding labor; normal wear and tear damage is not covered.